Where is Axiom Medical Supplies located?
Answer :
Our company is located in New York.
How do I find a specific product?
Answer :
You can use the search function on our website, located at the right of our top menu. Search by keywords, brand names, or categories!
Where can I confirm the stock of any item?
Answer :
You can email us on Support@axiommedicals.com or you can call us @ (917)-564-6763.
I’m having problems placing an order. What do I do?
Answer :
If you are having trouble at any stage of the process, we are happy to help! Call us at (917)-564-6763 or email us at Support@axiommedicals.com and we will respond in a timely manner.
What forms of payment do you accept?
Answer :
We accept credit cards, including VISA, MasterCard, and American Express. For bulk orders, we accept wire transfer.
When will my order ship?
Answer :
Typically, orders placed before 05:00 pm EST—Monday through Friday (excluding holidays)- will ship the same day. If your order is placed after 05:00pm EST on Friday, it will be processed the following Monday.
What are the shipping charges?
Answer :
You can return all purchases up to 30 days from the date you receive them. A return shipping fee will be deducted from your refund, based on your region. To find out more, check out our return policy.
Can I cancel my order?
Answer :
Yes, you can cancel your order before it will get shipped.
How can I cancel my order?
Answer :
You can contact us through email or call us at (917)-564-6763 to cancel your order.